Privacy Policy
Effective date: September 25, 2026
This policy explains how KA Coaching ("I," "me," or "we") collects, uses, and protects your information when you visit this website, take the Life Alignment Assessment, join a waitlist, subscribe to emails, book a session, use the client portal, or work with me as a coaching client.
1. Information I collect
Information you give me
- Contact details: name and email address
- Assessment responses: your answers to the Life Alignment Assessment and your results
- Waitlist responses: preferred session times and anything you share about what you hope to get from a program
- Booking information: answers to the questions on the booking form
- Reduced-rate applications: information you choose to share about your situation and what you can pay
- Client portal: login details and anything you enter in the portal
- Coaching information: notes from sessions and anything you share during coaching
- Payment information: handled by a payment processor. I don't store your card number.
Information collected automatically
- IP address, browser and device type, pages visited, and how you arrived at the site (for example, a link from Instagram or the newsletter)
- Cookies and similar technologies (see section 7)
Information from other services
- If you message me on Instagram, the content of those messages and your public profile information
- Whether you subscribe to or unsubscribe from the newsletter
2. Sensitive information
My work often involves topics like religious background, sexual orientation, gender identity, family relationships, and emotional wellbeing. Sharing this information is always your choice.
If you share it, I use it only to provide coaching and to respond to you. I never:
- sell it,
- use it for advertising, or
- share it except as described in section 5.
3. How I use your information
- To deliver your assessment results
- To provide coaching and run programs you join
- To schedule sessions and process payments
- To send emails you've agreed to receive (see section 4)
- To respond to your messages
- To understand, in aggregate, how people use the site so I can improve it
- To meet legal, tax, and accounting obligations
4. Emails and your consent
I only send marketing emails if you've agreed to receive them, for example by checking the box when you take the assessment or join a waitlist. I record when you gave consent.
Emails you may receive:
- Your assessment results and a short follow-up series
- The weekly newsletter
- Updates about programs you've joined a waitlist for
- Occasional announcements about new offerings
Unsubscribing: every email includes an unsubscribe link, and you can unsubscribe at any time.
If you're a coaching client, I may still send emails you need about your sessions, such as scheduling, even if you've unsubscribed from marketing emails.
5. Who I share information with
I don't sell your personal information or share it for cross-context behavioral advertising.
I share information only with the service providers that help me run my business. They're allowed to use it only to provide their services to me:
- Render: website hosting
- MongoDB Atlas: database storage
- Resend: sending automated emails
- Substack: the newsletter
- Cal.com: scheduling
- Stripe: payment processing
- ManyChat / Meta: Instagram messaging
- Cal.com: video sessions
Each provider has its own privacy policy. I may also disclose information if the law requires it, or to protect someone's safety.
6. Coaching confidentiality
What you share in coaching is confidential, in line with the International Coaching Federation (ICF) Code of Ethics. There are two exceptions:
- if there's a risk of serious harm to you or others, or
- if disclosure is required by law.
Testimonials and client stories: I share them only with your written permission, and anonymized unless you choose otherwise.
Group programs: participants agree to keep what others share confidential. Group sharing is not recorded.
7. Cookies and analytics
The site uses one essential cookie to keep you logged in to the client portal. That's the only cookie on the site — there are no advertising or third-party tracking cookies.
I track site usage myself, on my own server, instead of using a service like Google Analytics. Here's exactly what that means:
- No cookies are used for this — it works off a random ID stored only in your browser's session memory (technically, sessionStorage), which is automatically erased the moment you close the tab.
- No data is sent to Google, Meta, or any other third-party analytics company.
- I don't store your IP address or full browser/device signature with this data.
- What's recorded: which pages you visit, which buttons/links you click, whether you start or finish the Life Alignment Assessment, and — if you arrived from a link with a campaign tag (like an Instagram link) — which campaign that was.
- This data is deleted automatically after 24 months.
- It's used only to understand which pages and channels are working, and is visible only to me.
Do Not Track: the site does not currently respond to browser "Do Not Track" signals — though since no cross-site tracking or cookies are used for analytics here, there's nothing DNT would change about how this site behaves.
8. How long I keep information
- Email and assessment data: until you unsubscribe or ask me to delete it. Contacts who haven't opened an email in 24 months are deleted.
- Waitlist responses: until the program runs, plus 12 months
- Coaching notes and records: 3 years after our work ends, then deleted
- Payment and tax records: as long as tax law requires (generally up to 7 years)
- Site analytics (page views, clicks, assessment starts): 24 months, then automatically deleted
9. Security
I use reasonable safeguards to protect your information, including:
- encrypted connections (HTTPS),
- access controls, and
- reputable service providers.
No system is completely secure.
10. Your choices and rights
You can:
- ask for a copy of the information I have about you,
- correct it,
- delete it, or
- withdraw your consent to emails.
Email [email protected] or submit a request here to make any of these requests. I'll respond within 30 days.
California residents: you may have additional rights under California law, and you can exercise them the same way.
EU and UK residents: you also have the right to data portability, to object to processing, and to complain to your local data protection authority.
11. Children
This site and my services are for adults. I don't knowingly collect information from anyone under 18.
12. Where data is stored
Your information is stored and processed in the United States by me and my service providers.
13. Changes to this policy
If I update this policy:
- I'll change the effective date at the top.
- For significant changes, I'll also notify subscribers by email.
14. Contact
Questions or requests: [email protected]